DNS

In some instances, you may need to to manually configure your DNS. It is always best to leave this blank as it will auto-populate however if you would prefer to manually enter the information, please see the instructions below, if you have any questions please feel free to jump on the online chat.

Netcomm Router (Standard)

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When using the standard Pentanet router (Netcomm NF10WV) Please follow these steps :

1. Using your computer or handheld device, please type 192.168.20.1 into the address bar of your browser (Chrome, Safari, Firefox, Internet)

2. You will be prompted for a username and password, please use ‘admin’ for both username and password

3. Advanced Setup

4. DNS

5. Use the following Static DNS IP address. Try two of the following:

Primary: 103.89.83.249

Unfiltered Public: 1.1.1.1

Filtered Public: 9.9.9.9

Google Public: 8.8.8.8 or 8.8.4.4

6. Apply/Save

Please see below diagram showing the above steps numbered in red

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AMPLIFI Router (High Performance)

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When using an AMPLIFI router please follow these steps:

1. Open the AMPLIFI application on your phone

2. Click on the AMPLIFI router picture

3. Click ‘Internet’

4. Where Primary DNS Address is displayed please enter “103.89.83.249”

5. Where Secondary DNS Address is displayed please enter 1.1.1.1

6. Click the tick in the top right corner of the screen

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When using other devices please consult the manufacturers instruction manual and apply the DNS settings as mentioned above.
If you continue to have issues please hop on the live chat or email support@pentanet.com.au

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