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PentaTech Setup Service

Book a PentaTech visit to bring out the full potential of your connection.

Get set up for success

Whether you’re looking to get your Pentanet connection off to a flying start with a peace of mind setup, or need some help with an existing connection, our PentaTechs are here to save the day!

See if our Essentials or Complete package is right for you.

How to book your visit

New Customers: Look for the PentaTech Setup Service during checkout, or call 9466 2670 and let our onboarding team know you’re interested.

Current Customers: Call our local team on 9466 2670, or email on [email protected].

Customer Success Officer

ESSENTIALS

$149

COMPLETE

$249
Phone consultation to discuss your needs and plan visit
Set up and install Pentanet router or BYO device
Test service speed to router, and WiFi speeds throughout home
Connect basic devices i.e. phones, gaming consoles, printers
Optimise WiFi channels to reduce interference
Pentanet customer portal set up and walkthrough
Basic troubleshooting and fault identification
Advanced router setup (meshes, switches, controllers)
Parental control configuration (if available)
Connect advanced devices i.e. cameras, smart appliances, solar systems
Cable management and pre-existing smart wiring set up

Please note: PentaTech visits are provided on a best effort basis. Some devices like BYO routers, security cameras, alarms, and solar panels may have advanced requirements or manufacturer restrictions that are out of scope. If needed, our PentaTech will guide you on the next steps where possible.

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Read our story. From start-up to stand-out.

About Us

Need A Hand?We're Here To Help

Got questions? No worries! We're locals who love helping out. Complete the form below and our friendly team will be in touch soon.

Don’t take our word for itPerth locals say it best!

All Reviews

Exceptional service and went the extra mile to help.

Linda

ProductReview

From initial sign up with Shaun, to Aaron helping me configure the router, outstanding service.

Bev

Google

The person I got was very helpful and had us back up and running in quick time. Nice to have a great positive story about getting support!

Bryan

Google

Never had an issue with my internet in several years with Pentanet.

Bren

ProductReview

Great local company that are innovative, passionate and want to see the best outcomes for WA's internet.

Connor Healy

Google

Thank you was most impressed with your effort and response.

Marion Sutherland

Google

Amazing customer service from Theo - thanks for your help and patience on the phone.

Leisa T

Google

Best service ever. Never regret the switch, only wish I had done it sooner.

Janice H

Google

I recently joined neXus and the speeds are great. Keep up the great work Pentanet!

Michael R

Google

When we tried the new neXus service we were blown away by the up & download speeds!

Gav H

Google

Their Fixed Wireless service is brilliantly awesome, and their quoted speed capabilities are accurate and reliable.

Jack

Google

Not many have heard of them; that's unfortunate as they are much better than other competitors.

Brenda A

Google

A truly great experience; from that first interaction, everything has been easy and simple.

Cameron M

Google

WOW! My 10 years of internet complaints have come to an end. Stability is superb, speeds are constant.

Alex B

ProductReview

Our internet speeds have improved so much since getting Pentanet Fixed Wireless. It's made WFH so much easier.

Lucy B

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