PentaTech Setup Service
Book a PentaTech visit to bring out the full potential of your connection.
Get set up for success
Whether you’re looking to get your Pentanet connection off to a flying start with a peace of mind setup, or need some help with an existing connection, our PentaTechs are here to save the day!
See if our Essentials or Complete package is right for you.
How to book your visit
New Customers: Look for the PentaTech Setup Service during checkout, or call 9466 2670 and let our onboarding team know you’re interested.
Current Customers: Call our local team on 9466 2670, or email on [email protected].
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ESSENTIALS $149 |
COMPLETE $249 |
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|---|---|---|
| Phone consultation to discuss your needs and plan visit | ||
| Set up and install Pentanet router or BYO device | ||
| Test service speed to router, and WiFi speeds throughout home | ||
| Connect basic devices i.e. phones, gaming consoles, printers | ||
| Optimise WiFi channels to reduce interference | ||
| Pentanet customer portal set up and walkthrough | ||
| Basic troubleshooting and fault identification | ||
| Advanced router setup (BYO meshes, switches, controllers) | ||
| Parental control configuration (if available) | ||
| Connect advanced devices i.e. cameras, smart appliances, solar systems | ||
| Cable management and pre-existing smart wiring set up |
Please note: PentaTech visits are provided on a best effort basis. Some devices like BYO routers, security cameras, alarms, and solar panels may have advanced requirements or manufacturer restrictions that are out of scope. If needed, our PentaTech will guide you on the next steps where possible.
Need A Hand?We're Here To Help
Got questions? No worries! We're locals who love helping out. Complete the form below and our friendly team will be in touch soon.
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