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PentaTech Setup Service

Book a PentaTech visit to bring out the full potential of your connection.

Get set up for success

Whether you’re looking to get your Pentanet connection off to a flying start with a peace of mind setup, or need some help with an existing connection, our PentaTechs are here to save the day!

See if our Essentials or Complete package is right for you.

How to book your visit

New Customers: Look for the PentaTech Setup Service during checkout, or call 9466 2670 and let our onboarding team know you’re interested.

Current Customers: Call our local team on 9466 2670, or email on [email protected].

Customer Success Officer

ESSENTIALS

$149

COMPLETE

$249

Phone consultation to discuss your needs and plan visit
Set up and install Pentanet router or BYO device
Test service speed to router, and WiFi speeds throughout home
Connect basic devices i.e. phones, gaming consoles, printers
Optimise WiFi channels to reduce interference
Pentanet customer portal set up and walkthrough
Basic troubleshooting and fault identification
Advanced router setup (meshes, switches, controllers)
Parental control configuration (if available)
Connect advanced devices i.e. cameras, smart appliances, solar systems
Cable management and pre-existing smart wiring set up

Please note: PentaTech visits are provided on a best effort basis. Some devices like BYO routers, security cameras, alarms, and solar panels may have advanced requirements or manufacturer restrictions that are out of scope. If needed, our PentaTech will guide you on the next steps where possible.

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Got questions? No worries! We're locals who love helping out. Complete the form below and our friendly team will be in touch soon.

Don’t take our word for itPerth locals say it best!

All Reviews

When things aren't working out, they really try help.

Exceptional service and went the extra mile to help.

No buffering even across 10 devices.

From initial sign up with Shaun, to Aaron helping me configure the router, outstanding service.

Pentanet is highly recommended - Speeds match the plan and service is super-fast.

They are always so friendly, and offer solutions to any issues I've experienced.

I had pentanet fixed wireless internet for 2+ years. I had no issues in connections. I had 60/20 speed always.

Great to know that I can contact Pentanet right here in Perth.

Their customer service is five-star. Do yourself a favour and switch to Pentanet.

Best service ever. Never regret the switch, only wish I had done it sooner.

Since switching to Pentanet's Fixed Wireless I've enjoyed fast and stable internet access.

Very reliable connection, no dropouts. Company has been amazing to deal with always fantastic service.

Thank you so much to Mason, who talked me through a very tricky nbn™ setup in our new home.

Great company supporting great things.

The whole process was seamless and customer service was outstanding. Highly recommend Pentanet.