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Use the options below to find what you need.
Get in Touch
Got questions? Our Perth-based connection experts are here to help. Whether you're a hardcore gamer or a busy parent, we'll find the perfect internet plan to suit your needs.
Reach out by phone or email today and let’s get you connected!
Phone and opening hours
Mon-Fri: 8:30am - 5:00pm
Support
Need help? Our Perth-based Customer Service team has got you covered! Give us a call or, for the fastest support with technical or billing issues, submit a ticket through your Customer Portal.
Phone support hours
Mon-Fri: 8:30am - 6:00pm
Email and ticket support hours
Mon-Fri: 8:30am - 9:30pm
Weekends: 9:00am - 9:00pm
Public holidays: 9:00am - 6:00pm
Live Chat
Need quick answers? We're available to chat online at the following times. Whether you’ve got questions about your connection, need tech support, or want to explore your options, we’re here to help! Click the chat icon to get started.
Live Chat hours
Mon-Fri: 8:30am - 9:30pm
Weekends: 9:00am - 6:00pm
Public Holidays: 9:00am - 6:00pm