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Use the options below to find what you need.
Live Chat
Click below to live chat directly with a member of our friendly local team.
Live Chat available hours
Mon-Fri: 8:30am - 9:30pm
Sat-Sun: 9am - 5pm
Support
Need a hand? Our Perth-based Support team is here to help you, it's what we live for! To request technical or billing support, please submit a ticket in your Customer Portal for the fastest resolution.
Phone available hours
Mon-Fri: 8:30am - 6pm
Visit Us
Visit our team at the Pentahouse, the ultimate destination for all things Pentanet. Here, you can pick up your router, plan your connection, and get all your questions answered by our knowledgeable team.
Opening hours
Mon-Fri: 9am - 5pm