All about the Fibre Connect upgrade program
Take your connection to the next level with a $0 upgrade to nbn® full fibre. Available to new and existing subscribers in select locations when signing up to eligible 12-month nbn plans. Level up your online experience with higher speeds and superior reliability.
Until 30 April 2024, you can get up to $100 cashback with an eGift card when you upgrade your connection to nbn full fibre with Fibre to the Premises with an eligible 12-month Pentanet nbn plan.
Want to find out if your home or business is eligible? Our team is happy to help! Give us a call on 9466 2670 for the fastest reply, or fill out our enquiry form.
Subscribers who meet the eligibility criteria can choose to upgrade at no additional cost by selecting a 12-month term plan with Pentanet.
The nbn-approved technician will install a Fibre to the Premises (FTTP) connection alongside your current Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) connection.
Following the upgrade, there will be a maximum overlap of 7 days, during which both services can remain active at no extra charge. Make sure to cancel your FTTN or FTTC service within this timeframe to avoid incurring charges for both services.
nbn® is a trademark of NBN Co Limited.
All premises' needs are slightly different, so installation times will vary. Prior examples show that most subscribers who proceed with the upgrade typically have their new high-speed FTTP connection ready within four to eight weeks.
It's important to note that any internal wiring within the premises is not included in the $0 upgrade and is the subscriber's responsibility.
It’s important to note that subscribers who choose to cancel their plan within the 12-month term will incur a one-time charge of $200 plus any outstanding Early Termination Fees (ETF).
Contact our team through the form or call us at 9466 2670, and we'll gladly assist you in determining your eligibility for the upgrade program.
4 years in, not one issue.
4 years in, not one issue.
The person I got was very helpful and had us back up and running in quick time. Nice to have a great positive story about getting support!
The person I got was very helpful and had us back up and running in quick time. Nice to have a great positive story about getting support!
You aren’t just a number to them. They actually care.
You aren’t just a number to them. They actually care.
Great service, fast speeds, and customer service second to none.
Great service, fast speeds, and customer service second to none.
Highly recommend.
Highly recommend.
Great service for my needs. Streaming TV shows and high-quality internet connection.
Great service for my needs. Streaming TV shows and high-quality internet connection.
Their service has been impeccable and the customer service is on point. I have been recommending them to everyone.
Their service has been impeccable and the customer service is on point. I have been recommending them to everyone.
Locally run, no fuss service.
Locally run, no fuss service.
Not many have heard of them; that's unfortunate as they are much better than other competitors.
Not many have heard of them; that's unfortunate as they are much better than other competitors.
Would recommend it, especially as it supports a local business that started in Perth.
Would recommend it, especially as it supports a local business that started in Perth.
A truly great experience; from that first interaction, everything has been easy and simple.
A truly great experience; from that first interaction, everything has been easy and simple.
Amazing breath of fresh air from the nbn™. Happy with all my speeds.
Amazing breath of fresh air from the nbn™. Happy with all my speeds.
It just so happens that their product is pretty darn good too!
It just so happens that their product is pretty darn good too!
The whole process was seamless and customer service was outstanding. Highly recommend Pentanet.
The whole process was seamless and customer service was outstanding. Highly recommend Pentanet.
It's refreshing to have the speeds I'm suddenly getting. The service is outstanding.
It's refreshing to have the speeds I'm suddenly getting. The service is outstanding.