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We're always happy to chat!

Use the options below to find what you need.

Network Status
All Systems Operational
Live Chat Live Chat

Click below to live chat directly with a member of our friendly local team.

Live Chat available hours
Mon-Fri: 8:30am - 9:30pm
Sat-Sun: 9am - 9pm

Support Support

Need a hand? Our Perth-based Support team is here to help you, it's what we live for! To request technical or billing support, please submit a ticket in your Customer Portal for the fastest resolution.

Phone available hours
Mon-Fri: 8:30am - 6pm

Support Visit Us

Visit our team at the Pentahouse, the ultimate destination for all things Pentanet. Here, you can pick up your router, plan your connection, and get all your questions answered by our knowledgeable team.

Opening hours
Mon-Fri: 9am - 5pm

150C St Georges Terrace, Perth WA 6000

Join Pentanet

Ready to experience WA's superfast internet? Let's get started!

Phone

(08) 9466 2670 (Press 1)

Availability

Weekdays 8:30am - 6pm

Email

[email protected]


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Technical Support

In need of assistance? Our friendly support team is standing by to lend a hand!

Phone

(08) 9466 2670 (Press 2)

Availability

Weekdays 8:30am - 6pm

Billing

Question about your account or monthly bill? Get in touch here.

Phone

(08) 9466 2670 (Press 4)

Availability

Weekdays 8:30am - 5:30pm

Service delivery

If you need information about the status of your nbn™, Opticomm, or other hardware order, please reach out using the provided contact details.

Phone

(08) 9466 2670 (Press 4)

Availability

Weekdays 8:30am - 6pm

Partnerships

Power up your business with Perth’s largest private network!

Phone

(08) 9466 2670

Availability

Weekdays 8:30am - 6pm

Directions

Visit our team at the Pentahouse, the ultimate destination for all things Pentanet. Here, you can pick up your router, plan your connection, and get all your questions answered by our knowledgeable team. Located at 150C St Georges Terrace in the CBD.