It’s most likely because we’re unable to establish a direct line of sight to your home. Unlike mobile phone signals that bounce between towers and can penetrate obstructions, Fixed Wireless requires a direct line of sight between a rooftop antenna and a tower. This dedicated connection ensures more consistent performance and lower latency compared to a mobile network.
We’re working hard to expand our Fixed Wireless coverage every year, so remember to re-check your address in the future, or register your interest by letting us know at
[email protected] and we’ll update you if things change.